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Certificate IV in Property Services (Real Estate)



CPP40307 - Certificate IV in Property Services (Real Estate)

The Certificate IV in Property Services (Real Estate) has been designed for people who sell, market, and lease and manage real estate/property within a property agency at the practice/operator/supervisory level.

Students will learn and acquire the competencies applicable to concepts relating to property and business law, urban and regional planning considerations, risk management concepts, appraising property including building concepts and requirements, listing property, leasing and sales, property management and marketing techniques, preparation and presentation of property reports, conducting property sale by auction, property security issues and a range of agency administrative processes and procedures including financial and trust accounting skills.

Further this program has been designed in line with the NSW Office of Fair Trading Qualification requirements for the Real Estate Agents Licence.

This course is committed to an “open learning environment”. Instead of focusing on set and/or in-house texts, this enjoyable course equips you to gather information from the sources you will need in your role. Examples of these are industry publications, regulator websites and industry websites.


Successful completion of this program will result in the attainment of the following qualification:


On successful completion of this qualification participants will be able to:

    • Work within the real estate industry,
    • Identify legal and ethical requirements of property management and sales,
    • Interpret legislation,
    • Minimise risk to complete agency work, 
    • Appraise property, 
    • Market, list, lease or sell property, 
    • Build client-agency relationships, and 
    • Manage agency trust accounts.


This qualification consists of five core units and nineteen elective units.

The program outlined below is based upon the forthcoming qualification requirements for a Real Estate Agents Licence in NSW issued by the NSW Office of Fair Trading.

The Units of Competency that will be offered to complete this qualification are as follows:
    • CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work
    • CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work
    • CPPDSM4009A Interpret legislation to complete agency work
    • CPPDSM4015A Minimise agency and consumer risk
    • CPPDSM4080A Work in the real estate industry
    • CPPDSM4003A Appraise property
    • CPPDSM4004A Conduct auction
    • CPPDSM4005A Establish and build client-agency relationships
    • CPPDSM4006A Establish and manage agency trust accounts
    • CPPDSM4010A Lease property
    • CPPDSM4011A List property for lease
    • CPPDSM4012A List property for sale
    • CPPDSM4013A Market property for lease
    • CPPDSM4014A Market property for sale
    • CPPDSM4016A Monitor and manage lease or tenancy agreement
    • CPPDSM4017A Negotiate effectively in property transactions
    • CPPDSM4019A Prepare for auction and complete sale
    • CPPDSM4022A Sell and finalise the sale of property by private treaty
    • CPPDSM4049A Implement maintenance plan for managed properties
    • CPPDSM4056A Manage conflict and disputes in the property industry
    • BSBCMN404A Develop teams and individuals
    • BSBRKG304B Maintain business records
    • BSBSBM406A Manage finances
    • CPPDSM3019A Communicate with clients as part of agency operations
Suitability and Opportunities
This course is particularly targeted at those people who:
    • Are working in property services and who are looking to expand their existing skill set, 
    • Are undertaking continual professional development to retain their real estate agents licence,
    • Have been retrenched and are looking to undertaking a new career in the Real Estate sector, and
    • Are working and wishing to undertake training to gain a new career in the Real Estate sector Are seeking formal recognition of their existing skills.
Possible employment outcomes for this qualification include:
    • Assistant real estate agent/broker, 
    • Licensee operative,
    • Potential licensed real estate agent, 
    • Supervisor, 
    • Team leader, 
    • Commissioned property worker, 
    • Registered salesperson, and 
    • Property manager


This program is delivered either within an institution-based environment or via recognition of prior learning pathway.

Institution Based

This mode of training will also combine theory-based material and practical sessions involving small discussion groups, individual and team activities and practical projects.

Throughout the entire training program participants will be provided with training and resource materials that contains various worksheets, handouts, additional reading materials and the assessment tasks. These materials will be developed in-house.

Recognition of Prior Learning

This training pathway enables students to apply for recognition of prior learning when they are seeking to have their existing skills recognised.

The assessor will interview the student who wishes to undertake the RPL pathway and outline what is involved in the RPL process and the types of information to be gathered as part of the process. This interview process can occur face to face, over the phone or by other designated methods including online video chat or similar via the internet.


Assessment is by open book knowledge assessments and a relevant project relating to the exercising of the advising process. 

This course is designed to maximise flexibility. Supported by the Academy's online learning management system, it will be delivered 

    • in special purpose venues suitable for participants, 
    • at venues that provide training rooms/Board rooms, 
    • as Distance Education offering, for those who require it and/or 
    • in customised blends [1] of the above.

Entry Requirements

Pre-requisites for entry into this course are: 
    • Be over 18 years of age
    • Have English language, literacy and numeracy skills to the standard required to attain Higher School Certificate or equivalent
    • A CV that demonstrates an ability to function effectively in employment or business to the level required to independently read, interpret and apply workplace information
    • If from a non-English speaking background, be proficient in the use of English to the level of International English Language testing System (IELTS) level 6.0.

Further Study

Further opportunities for study may include

    • CPP50307 - Diploma of Property Services (Agency Management) 
    • CPP50511 - Diploma of Property Services (Asset and Facility Management)
    • CHC60312 - Advanced Diploma of Community Sector Management

[1] Blended learning involves the use of the College’s Learning Management System alongside contact discussions either in a Board room or one on one with a facilitator.