Smart Academy

Diploma of Management BSB51107

Program covers 8 units of management competency in areas such as managing work priorities, people management, team effectiveness, operational plans, customer service management, work safety, continuous improvement, and workplace learning.

Frontline Managers have a significant role in the leadership in their organisation. In increasingly competitive and fast changing times Frontline Managers have a major responsibility to ensure that teams deliver quality services and products. The purpose of this powerful and challenging program is to develop, through learning and practical workplace practice, recognised competencies for frontline and other managers.

The SMARTACADEMY Diploma of Management BSB51107 Program covers 8 units of management competency in areas such as managing work priorities, people management, team effectiveness, operational plans, customer service management, work safety, continuous improvement, and workplace learning.

Who Should Enrol?

This Diploma of Management BSB51107 qualification is useful for:

  • Frontline Managers
  • Middle Managers
  • Supervisors
  • Business Operators

For this Diploma of Management BSB51107 qualification people must be in a role where they can demonstrate responsibility for team or business unit performance.

They should be fairly self-directed and autonomous, working under broad guidance

Program Benefits:

This is an excellent & practical program in which both participants and organisations gain significant benefits, including:

  • Enhanced management skills
  • Demonstrated performance improvement
  • Nationally recognised portable qualification
  • Management pathway
  • Direct returns for the organisation through the two Strategic Workplace Improvement Projects

Project Outcomes

This Diploma of Management BSB51107 Program aims to help participants to:

  • Develop the specified range of competencies required for Frontline Managers operating at an advanced level
  • Demonstrate application of competencies through workplace examples
  • Deliver quantifiable improvements for their organisation through 2 Strategic Workplace Improvement Projects
  • Evaluate own ongoing professional development needs and take ownership for self development
  • Take responsibility for managing self and team to meet challenges of the workplace.
Smart Academy™ is a professional consulting, training and educational firm located in Sydney, Australia.
We offer distance education courses and in-house training.