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Continuous Improvement

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This course will provide descriptions many of the terms used in quality systems and continuous improvement processes. The development of such systems and their implementation will also be briefly examined. It provides a focus on strengthening and reinforcing processes to provide further improvement.

As a result of doing this course participants will be
  • aware of the nature of Continuous Improvement (CI) and its relationship to quality processes,
  • familiar with most CI and quality terms,
  • able to participate in and promote CI and quality processes in their workplace, and
  • meaningfully cooperate with CI and quality processes and specialitsts.